2020 PASSHOLDER FAQs

 

What are the dates for Night in the Country 2021?

NITC 2021 is July 22nd – 24th, 2021 on pure Nevada farmland in Yerington, Nevada. 2021 is our 20th year celebration and we are working to make it absolutely unforgettable. It will be the first time ever we have featured not two, but three nights of pure country music. We are also adding new in-festival events and experiences, plus we are working to enhance some of your favorite elements of Night in the Country. Oh, we have few surprises for y’all too.

Why rollover my passes to 2021?

You need a reason to rollover your order? We’ll give you four:

✓ You lock in 2020 prices for 2021! These are the lowest the prices will be for next year’s festival. When passes go on sale to the public on June 29th, they will start off at or above the price you paid to purchase your festival experience.

✓ You’re guaranteed a spot at what will be a can’t miss sold out event! 2019 was a sellout, 2020 was going to be a sellout, and we are going to sellout in 2021.

✓ You do not want to miss our 20-year celebration! It will be the first time ever we have featured not two, but three nights of pure country music. We are also adding new in-festival events and experiences, plus we are working to enhance some of your favorite elements of Night in the Country. It is going to be absolutely unforgettable.

✓ As a thank you, you’ll become a member of NITCUnited! We’ll be holding exclusive giveaways for NITCU leading all the way up to NITC 2021.

What is NITCUnited?

NITCUnited is a club exclusively for our fans who roll over their passes into 2021. It’s our way of saying thank you for your support! We’ll be holding NITCU giveaways all the way up to Night in the Country 2021. We’re talking tons of prizes that only members of NITCUnited have a shot at winning.

If I rollover to 2021, can I upgrade my pass?

You MAY have the option to upgrade starting on June 29th. We emphasize the word “may” because, as of right now, Club 149, VIP, and Superfan are currently sold out. Campsites are also sold out. You will only be able to upgrade if someone chooses to donate their order or cancel it and receive a refund. If you want to upgrade, please call our offices at (775) 463-5114 on June 29th. We anticipate any upgrades that do become available will go quickly, so call early.

Why donate my order to the Boys and Girls Clubs of Mason Valley?

This tax-deductible donation will help fund important programs for children in Yerington, Silver Springs, Dayton, and Hawthorne Nevada. If you are unable to attend Night in the Country 2021, and are able to donate your order, we would be truly thankful to you.

I want to learn more about the Boys and Girls Clubs of Mason Valley.

The Boys and Girls Clubs of Mason Valley serve the communities of Yerington, Silver Springs, Dayton, and Hawthorne, Nevada. You can learn more about everything what the clubs do for our youth at https://bgcmasonvalley.org/

I need my money back. What do I do?

If you need a refund, please choose the cancel order/refund option in the email you will receive from Festival Ticketing. Festival Ticketing will begin emailing all passholders starting June 1st. You have until June 26th to cancel your order and request a refund. Please be sure to read the guidelines within the email on how this will proceed.

How long will it take to process my refund?

Refunds may take up to 30 to 45 days to process. You will receive an email confirmation when your order cancellation has been completed. Please allow 5-7 business days after order cancellation for the refund to post to your account.

What if I can’t find the email from Festival Ticketing?

If you are having trouble finding the email from Festival Ticketing please check your spam folder. You can also search your inbox for an email from support@festivalticketing.com. If you are still having trouble, please call our offices at (775) 463-5114.

The Festival Ticketing link/website is not working for me!

Please note that these are custom links, so if you found this link online or got it from a friend it will not work for you.

What happens to my order if I don’t choose an option?

If you do not choose an option by June 26th, 2020, your order will be automatically rolled over to Night in the Country 2021.

Can I get a refund now and then purchase passes for 2021 later?

We don’t recommend it.
1) there is no guarantee you’ll be able to get passes for NITC 2021. Club 149, VIP, and Superfan are currently sold out. Campsites are currently sold out too.
2) you’ll end up paying more. When passes go on sale to the public on June 29th, they will start off at or above the price you paid for 2020.

Can I rollover part of my order to 2021 and get a refund on the rest?

No. Partial rollovers, partial refunds, and partial donations are not available.

I missed the deadline to choose an option. Can I still get a refund?

No. After June 26th, orders cannot be canceled and/or refunded. After June 26th, all remaining orders will be automatically rolled over to NITC 2021.

I canceled my order and got a refund, but now I want my passes back. What do I do?

Once you choose an option (rollover/donate/refund), that decision is final. Refunded and donated orders cannot be reinstated and rolled over orders cannot be canceled and refunded.

I didn’t buy passes to Night in the Country 2020, but I want to go in 2021. Can I get my passes now?

Passes go on sale to the public on June 29th!

What will the prices be once passes go on sale to the public on June 29th, 2020?

GA – $120
Superfan – $195 – SOLD OUT
VIP – $410 + $125 campsite – SOLD OUT
Club 149 – $750 + $50 campsite – SOLD OUT

There MAY be some premium passes available on June 29th, but only if a current passholder chooses to donate their order or cancel their order and request a refund. If there are any, we guarantee they will go quick. If you have a pass, we recommend you hold onto it.

Will campsites for NITC 2021 be for sale on June 29th, 2020?

Currently, campsites are sold out. You will only be able to purchase one if someone chooses to donate their order or cancel it and receive a refund. If you want to purchase a campsite for NITC 2021, we recommend you log into your account at nightinthecountry.org on the morning of June 29th . If any do become available, they’ll go fast. If you have any issues on that day, please call us at (775) 463-5114.

What is the lineup for 2021?

We are currently speaking to the artists from our 2020 lineup and their management teams. We can’t guarantee anything just yet, but our goal is to secure as many of the 2020 artists for 2021 as possible. As soon as we know something, we’ll pass it along to y’all. We do, however, have some surprises up our sleeves that we’re going to keep under wraps for now.

What’s going on with the campsite theme?

Avaste ye! We are rolling over the 2020 campsite theme to 2021! Boots & Buccaneers is more than a campsite theme, it’s a brand-new interactive experience. We’ll be running themed contests all the way up to NITC 2021 for yer chance to win some loot. And at the festival, x marks the spot in our first-ever scavenger hunt. Whether ye be salt or landlubber, everyone has a chance to win some booty. So gather ye hearties… this turns the tide on your campsite experience.

I want to learn more about the Give & Get Program.

Our Give and Get Program lets volunteers experience Night in the Country while helping their favorite non-profit. In 2019, thanks to their work at the festival we donated $65,000 to various charities. You can learn more at https://nightinthecountry.org/give-get-program/

I still have questions. Who do I contact?

If you need help, please contact Night in the Country by emailing info@nightinthecountry.org or giving us a call at (775) 463-5114. Hours of operation are Monday through Friday, 8:00 AM – 5:00 PM PST.